Terms & Conditions

Promoter: Rolld Australia Pty Ltd (ABN 24 160 241 789), Level 2, 1341 Dandenong Road, Chadstone VIC 3148.

Competition Period: 12.01am (AEDT) on 25/10/2021 to 11.59pm (AEDT) on 17/12/2021.

Who can enter? 

Only Australian residents.

If you are under 18, you must get approval from your parent/guardian before you enter.  By approving your participation, your parent or guardian accepts these conditions.

Who can't enter? 

Directors, officers, management and employees (and their immediate families) of:

  1. the Promoter; and
  2. the agencies, companies or participating premises associated with this competition.

Where will the competition run?

The competition will run in participating Roll'd Vietnamese stores (including online, via the Roll'd App and purchases made from Roll'd via UberEats, DoorDash, Deliveroo and Menulog) (Stores) in Australia.

The Stores exclude Roll'd Vietnamese airport stores, hospital stores and Coles, including Roll'd kiosks and Grab & Go.



Qualifying Purchase

Spend $10 or more in one transaction on any products from a Store. 

Entry instructions

You must, during the Competition Period:

  1. make a Qualifying Purchase from a Store and collect your itemised purchase receipt;
  2.  visit the Website, locate the entry page and fill out and submit the online entry form, including by uploading an image of the Qualifying Purchase receipt, and providing all other requested information,

to enter all draws and to see if you have provisionally won an instant prize and if so, which instant prize you have won.

Your purchase receipt must clearly identify where the Qualifying Purchase was made, the product/s purchased (which must be/comprise a Qualifying Purchase) and the date of purchase (which must be during the Competition Period before you submitted your entry). 

The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting an entry, including having the requisite photograph capability.

For the avoidance of doubt, you will only receive one entry for each Qualifying Purchase transaction, regardless of the value of that transaction.

How are instant win prizes awarded?

There are up to 34,204 instant win prizes to be awarded. Every entry will be independently processed by a computerised random system at Pilgrim Communications, 51A / 23 Norton Street, Leichhardt NSW 2040 (Pilgrim Communications) and will have a 1 in 5 chance of winning an instant win prize. 

If you are a winner, the instant win prize you win will be selected at random by the computerised system, based on the ratio of instant win prizes available.

How many winners will there be and how will they be chosen?

There will be 9 drawn winners determined in respect of this competition – 8 minor winners and 1 major winner. 

There will be 9 draws conducted - 8 minor draws (1 per Monday to Sunday (AEDT) week of the Competition Period (each, a Competition Week)) and 1 major draw.

Minor draws

Each minor draw will be held at 12pm (AEDT) Pilgrim Communications on the Wednesday following each Competition Week (i.e on each of 03/11/2021,10/11/2021, 17/11/2021, 24/11/2021, 01/12/2021, 08/12/2021, 15/12/2021 and 22/12/2021.

The first valid entry drawn randomly in each minor draw from the entries received during the relevant Competition Week will win a minor prize.

For the avoidance of doubt, if an entry has been drawn as a minor winner, it will still be included in the major draw.

Major draw

The major draw will be held at 12pm (AEDT) on 22/12/2021 at Pilgrim Communications.

The first valid entry drawn randomly from the entries received during the Competition Period (including any minor winning entries) will win the major prize. 

The Promoter may draw additional reserve entries in a draw and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants). 

What can I win?

There are up to 34,213 prizes available – 34,204 instant win prizes, 8 minor prizes and 1 major prize.

Instant prizes

Instant prizes are as follows:

Instant prize Number available Value (ea) Value (total)
A Soldier rice paper roll


$4.20 $36,120
Sweet Potato fries (side) 


$4.50 $25,200
Spring rolls (side) 


$4.50 $25,200
Bao steamed bun


$5.50 $33,000
Cup Pho noodle soup


$6.90 $34,500
Bahn Mi baguette


$9.50 $31,378.50
Rebel digital voucher 


$100 $10,000
Puri eBike XL Series


$2,500 $2,500
Totals: 34,204   $197,898.50

Instant food prizes must be redeemed by 31/12/2021 and are only redeemable via the Roll'd App or the Website within Australian cities where Roll'd is available. Delivery fees may apply.

Minor prizes

Each minor prize is $500 cash, awarded in the form of the winner's choice of a bank transfer to the winner's nominated Australian bank account.

Major prize

The major prize is $20,000 cash, awarded in the form of the winner's choice of a bank transfer into the winner's nominated Australian bank account.

Total prize pool

The total instant prize pool is up to $197,898.50.

The total minor prize pool is $4,000.

The total major prize pool is $20,000.

The total prize pool is up to $221,898.50.

How many times can I enter?

You can enter once per day, provided you only enter once per Qualifying Purchase and per receipt. Each entry must be submitted separately in accordance with these Terms and Conditions. 

How and when will the winners be informed?

If you win an instant prize, you will get a return online message acknowledging your entry and informing you if you have provisionally won an instant prize and if so, details on how to verify your entry and claim your instant prize. 

If you win a minor or major prize, you will be notified by phone and in writing within two days of determination.

Any winners of prizes over the value of $250 will have their name and state/territory of residence published on the Website on 17/01/2022 for a period of 28 days.

Proof of purchase

You must keep the following as proof of purchase for all entries:

  • original itemised purchase receipt(s).

If you don't produce the above proof of purchase for all entries when asked the Promoter may disqualify all of your entries and you will lose any right to a prize. 

Proof of purchase must be identical to that provided by you with your entry.

If, in the Promoter's opinion, you have shared any proof of purchase with another person, your entries will be invalid and you will lose any right to a prize. 

Unclaimed prize/s

Food prizes

There will be no unclaimed food prizes.  All food prizes will be automatically awarded to winners via email to the email address associated with their entry.  It is an entrant's responsibility to ensure that they enter their email address correctly.  If they fail to enter their email address correctly, the prize will be forfeited.

Non-food prize claim date: 5pm (AEDT) on 19/03/2022.

Unclaimed prize determination for non-food prizes: 12pm (AEDT) on 23/03/2022 at Pilgrim Communications.

If a prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the Promoter can't contact a winner (or a winner does not contact the Promoter) by the relevant prize claim date above, the relevant entry/ies will be discarded and the Promoter will re-award the relevant prize/s to Reserve Entrant/s and/or carry out an unclaimed prize draw at the relevant date, time and place stated above to randomly distribute the prize/s in descending order of value.  Any winner/s will be informed by phone and in writing within two days of determination and if their prize is over the value of $250, will also have their name and state/territory of residence published on the Website on 20/04/2022 for a period of 28 days.

If any prize remains un-won at the end of this competition, or if a prize winner cannot be found, that information will be published on the Website on 01/06/2022. 

Collection and use of your personal information

If you are a winner, you must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation.  You consent to the Promoter using your name and image in any promotional or advertising activity.

The Promoter may collect your personal information directly or through its agents or contractors.  The Promoter will use your personal information to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data.

By entering, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging.  By entering, you consent to receive email or SMS messages from the Promoter without any functional unsubscribe facility.

The Promoter’s Privacy Policy (see rolld.com.au/privacy-policy) includes information about:

  1. how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
  2. how to complain about a privacy breach and how the Promoter will deal with such a complaint.

Permit numbers

Authorised under:

ACT Permit No. TP 21/01692

SA Licence No. T21/1549

NSW Authority No. TP/01360 

1   These Terms and Conditions incorporate and must be read together with the details outlined in the table above.  Information about prizes and how to enter forms part of these Terms and Conditions.  By entering, you accept these Terms and Conditions. 


2     Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter.  If you return a Qualifying Purchase your entry may be deemed invalid at the Promoter's discretion (unless the product is defective).  You will receive a return message confirming your entry.  The Promoter is not liable for any problems with communications networks.  You are responsible for your own costs associated with entering.  If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified. 


3     Prizes and all elements of prizes must be taken as and when offered or will be forfeited, and if forfeited, the Promoter will not be liable. Prizes are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including validity period/s.

4    The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share the prize.


5   If you or your entry are deemed by the Promoter to breach these Terms and Conditions, your entry (or at the Promoter's discretion, all of your entries) may be discarded.  The Promoter may, at any time, require you to produce documentation to establish to the Promoter's satisfaction the validity of your entries (including documentation establishing your identity, age, place of residence and place of employment).  Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

6   You must not:

  1.  with the entry process;
  2. engage in any conduct that may jeopardise the fair and proper conduct of the competition;
  3. act in a disruptive, annoying, threatening, abusive or harassing manner;
  4. do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
  5.  breach any law; or
  6. behave in a way that is otherwise inappropriate. 

7   If you (or your companion/s, if applicable), in the opinion of the Promoter (and/or a medical professional, as relevant to the circumstances), are intoxicated, under the influence of alcohol or any other drug, behave aggressively or offensively, or behave in a manner which may diminish the good name or reputation of the Promoter or any of its related entities or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate, the Promoter may cancel the prize or restrict you (and your companion/s) from participating in any elements of the prize, at its discretion.

8   The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted.

9   If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time.  In all other respects, the Promoter’s decision in connection with all aspects of this competition is final.

10   Prizes cannot be transferred or exchanged nor (except where cash is specified) redeemed for cash.  Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement.  The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST.  The Promoter is not responsible for any change in prize value.  You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value, subject to any necessary approval by the state/territory gaming authorities.

11   By entering, you request that your full address not be published.

12    Printing and other quality control errors outside the Promoter’s control will not invalidate an otherwise valid prize claim.  Every instant win prize claim in excess of the advertised prize pool will be honoured, unless the claim is rejected due to fraud or ineligibility under these Terms and Conditions. 

13   If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, pandemic, public health orders and the like, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants, subject to any necessary approval by the state/territory gaming authorities.

14    The Promoter is not responsible for any tax implications arising from you winning a prize.  You should seek independent financial advice.  If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.


15   Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).

16    Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).   

17    Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant).  Unless otherwise specified, prize/s will only be delivered to addresses in Australia.

18   This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter.  You provide your information to the Promoter and not to any social media platform.  You completely release any relevant social media platforms from any and all liability.